FAQ

DO YOU HAVE A SHOP?

Not just yet, it’s something we’re working on for the 1st part of 2018.  Currently we’re based out of our micro kitchen and can accept pickups or deliver locally for a small fee.

CAN I ORDER FOR SAME DAY DELIVERY OR PICKUP?

Not just yet, the reason behind this is to prevent wastage, because we don’t have a shop yet we have no passing trade to sell to.  This means we have to make our doughnuts based on pre-orders and in batches. You can always drop us a message on social media in the morning as we can easily add to our batch.

HOW DO I ORDER?

You can order on our secure online shop with a debit, credit card or PayPal.  Alternatively drop us a message on our social media channels.

WHEN SHOULD I ORDER?

For our online store you can order the day before, or schedule a delivery day and time in the future.

CAN I CANCEL MY ORDER?

If you need to cancel an order from our online store, please let us know as soon as possible and before 7am if the order is due for delivery that day.

I NEED TO AMEND MY ORDER?

If you need to amend your order before its made then drop us a line on 07845 310300 or Contact Us

HOW BIG ARE THE DOUGHNUTS?

All our doughnuts are hand made so exact size does vary, however you may use the following as a guide: Regular Size Rings: 9 to 10cm Ø x 6cm H Regular Size Balls: 8 to 10cm Ø x 6cm H

DO YOU DO CUSTOM FLAVOURS OR SIZES?

Our online store has classic, premium and seasoal ranges which change regulary. We’re also happy to take feedback and flavour suggestions to improve our range so please Contact Us.

For our catering events we can discuss bespoke colours and flavours and we do offer a custom edible topper service, and all you need to do is supply the artwork and we can print it out and pop it on each doughnut.

HOW LONG DO THE DOUGHNUTS LAST?

Our doughnuts are made fresh daily.  They dont contain any preservatives so they have a shelf life of 24 hours and should be consumed on day of purchase.

To be fair its rare they last that long as theres never a shortage of hungry people when we deliver 🙂

DO YOU OFFER GLUTEN FREE OR VEGAN DOUGHNUTS?

Currently we don’t do gluten free or vegan doughnuts but this will be on our recipe development agenda very soon.  Sign up to our Facebook, Newsletter or Instagram  and we will let you know.

ALLERGEN INFORMATION?

All of our doughnuts contain: Gluten, Dairy/Lactose, Egg Yolk, and traces of Soya. Some doughnuts will contain nuts or nut traces.

All of our doughnuts are suitable for vegetarians. We produce all of our doughnuts in our own  bakery.  This bakery uses peanuts and other nuts in some of our products. We have controls within our bakery that separate nuts and peanuts from other ingredients, and limit the ability for contamination. However, given we hand make an unsealed product, we cannot guarantee that our doughnuts have zero contact with peanuts or nuts.  More information can be found on our allergens page.

Enquiry form

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Would you like the donuts in boxes (ie for mailouts) or delivered all together in trays (ie for events)?

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